FAQs

We operate a contact free service. Click and collect is organized via appointments at our warehouse. Deliveries are to the door only and are contact free.

Once your order is confirmed, we will have your order ready to collect within two days.

Once your ordered is confirmed we aim to deliver your items within three working days.

We will text you a delivery slot on the day of delivery and your items will be delivered to your door.

The furniture we sell is used unless specified in a listing. Unfortunately we do not offer returns for this reason.

If your item was damaged on delivery by our team then we can replace your item. Please contact us directly for more information on how to process this.

For exchange information please contact us. We may be able to exchange an item and recommend placing a new order before returning your old item. The item must be returned in the condition it was send to you.

We can only store items that have been purchased for 5 working days due to available space in our warehouse.

VAT invoices are provided with every online order.

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